Last updated December 01, 2020
Customers purchase products from our website in accordance with provincial laws from which they reside. Products shipped to customers can and will require a signature of an adult over the age of 19. Canada post and/or couriers may require customers to pick up their packages at their local post office or depot.
As per Canada Post the following statement now applies to our packages:
” This item requires a signature and proof of age. Due to the evolving situation surrounding the Coronavirus, the process for handling personal contact Items (signatures) by both our collection, delivery and retail employees is changing. All items requiring a signature will now be taken to a postal outlet for pickup where a signature can be safely captured in a controlled and sanitized environment. I apologize for the inconvenience. ”
Refunds are reviewed on a case by case basis. Refunds for reasons out of our control require the returned package before the refund is applied. We do not refund the cost of shipping once the package is in transit and/or delivered.